Question 1

Is dental treatment safe in Albania?

Accepted Answer

Dental treatment is performed by licensed dental professionals at partner clinics. We coordinate your case, share the proposed plan in writing and stay reachable throughout. We do not publish accreditation claims we cannot verify — you can ask us for the specific documentation of the clinic proposed for your case.

Question 2

How does dental tourism with AdriaSmile work?

Accepted Answer

You send us your goals and any photos or X-rays you have. We review the case with a partner clinic, arrange a video consultation where appropriate, and send you a preliminary treatment plan and written quote. If you decide to travel, we organise appointments, transfers and accommodation.

Question 3

How much can I save?

Accepted Answer

Savings of up to 70% are possible compared with typical private prices in selected Western European markets. Actual savings vary by treatment, clinic, country and individual treatment plan.

Question 4

Do I need a consultation before travelling?

Accepted Answer

A remote review is always part of the process. A video consultation with the clinical team is arranged where it is useful for your case.

Question 5

Can I speak to a dentist by video?

Accepted Answer

Yes. Video consultations are arranged with the partner clinic team, together with your coordinator, before you commit to travel.

Question 6

Can I get a quote before travelling?

Accepted Answer

Yes — a written quote for the proposed treatment is provided before you book your trip.

Question 7

Is the quote fixed?

Accepted Answer

The quote is fixed for the treatment scope described in it. Pre-travel treatment plans are preliminary and subject to final clinical examination and diagnostic findings; if the clinical picture differs, any change is discussed and agreed with you in writing before treatment continues.

Question 8

What happens if the dentist changes the treatment plan?

Accepted Answer

Nothing proceeds without your agreement. You receive the revised plan and revised pricing, and you decide.

Question 9

How long do I need to stay?

Accepted Answer

It depends on the treatment. Veneers and crowns commonly take a single stay of several days; implant treatment is usually staged across two visits with healing time in between. Your plan states the expected schedule.

Question 10

How many trips might implants require?

Accepted Answer

Implant treatment typically involves two trips — placement, then a healing period, then the final restoration. Your clinical plan confirms this for your case.

Question 11

Are flights included?

Accepted Answer

No. Flights are booked by you. We help you plan dates around your appointment schedule.

Question 12

Is hotel accommodation included?

Accepted Answer

Hotel coordination is included in the Comfort and VIP packages. Room rates are shown separately unless your written package states otherwise.

Question 13

Who picks me up from the airport?

Accepted Answer

On Comfort and VIP, a driver arranged through AdriaSmile meets you and takes you to your hotel.

Question 14

Do you arrange transport during treatment?

Accepted Answer

Yes, daily transport between hotel and clinic is included on Comfort and VIP.

Question 15

What languages are available?

Accepted Answer

Coordination is available in English, with additional languages supported depending on the clinic and coordinator assigned to your case. Tell us your preferred language in the enquiry form.

Question 16

What treatments are available?

Accepted Answer

Veneers, crowns, whitening and smile design; single and multiple implants; All-on-4 and All-on-6 full-arch solutions; bridges, fillings and full-mouth rehabilitation; and general dentistry including hygiene, root canal and extractions.

Question 17

Can I send photos or X-rays?

Accepted Answer

Yes, and it helps. Photos of your smile and any recent panoramic X-ray let the clinical team give a much more accurate preliminary plan. Uploads are optional.

Question 18

Can someone accompany me?

Accepted Answer

Yes. Tell us and we plan accommodation and transfers for your companion too.

Question 19

What happens after I return home?

Accepted Answer

You receive treatment documentation and aftercare instructions, and your coordinator stays your point of contact for follow-up questions.

Question 20

What if I have a problem after treatment?

Accepted Answer

Contact your coordinator. We coordinate directly with the treating clinic on review, and the applicable warranty terms for your restorations are stated in your written agreement.

Question 21

What does the guarantee cover?

Accepted Answer

The AdriaSmile Care Guarantee is a commercial commitment about the service we control: the plan, the written price, the coordination and the support. Clinical warranties on materials and restorations are provided by the treating clinic and stated in writing.

Question 22

What does the money-back element cover?

Accepted Answer

Where coordination services listed in your written package are not delivered, the corresponding coordination fee is refundable under the terms on our Guarantee page. Refunds are never offered against clinical outcomes, which cannot be objectively guaranteed.

Question 23

What is not included?

Accepted Answer

Flights, travel insurance, personal expenses, and any treatment not listed in your written quote. Anything not written in your package is not included.

Question 24

Can I choose the clinic?

Accepted Answer

You can request a specific partner clinic. We will tell you honestly if your case is better suited to another partner.

Question 25

How do I book?

Accepted Answer

Start with the free treatment plan request. After the consultation and written quote, you confirm your dates and we organise the trip.

Question 26

What payment methods are accepted?

Accepted Answer

Treatment is paid to the treating clinic according to the methods it accepts, stated in your quote. Coordination fees, where applicable, are stated separately in writing.

Question 27

Are treatment prices the same for everyone?

Accepted Answer

No. Pricing follows the clinical plan — the number of teeth, materials chosen and any preparatory work needed.

Question 28

Why are prices lower in Albania?

Accepted Answer

Operating costs, salaries and property costs are lower than in Western Europe. That affects the price, not the materials — your quote names the implant and ceramic systems used.

Question 29

What should I bring?

Accepted Answer

Your ID or passport, any recent X-rays or dental records, your medication list, and your written treatment plan.

Question 30

Do I need travel insurance?

Accepted Answer

We strongly recommend travel insurance for your trip. It is not included in any package.

Everything patients ask us.

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